First Horizons Contracts for Yotta Australia

Yotta Australia, the authorised distributor of Horizons software for Australia and New Zealand, has won its first contracts for the visualised asset management platform. The recently signed software and service agreement will see Horizons being used to support two large-scale Maintenance Alliance Contracts encompassing more than 7,500kms of arterial road network for VicRoads, the road and traffic authority in the state of Victoria. Yotta Australia worked in partnership with Fulton Hogan, who successfully bid for the VicRoads tenders, demonstrating the power of Horizons for asset management, strategic works planning and scenario modelling.

“The inclusion of Horizons within our bid was a key selling point and differentiator,” commented Glenn Johnston, National Manager – Infrastructure Services at Fulton Hogan. “With support from Yotta Australia, we were able to communicate our proposals clearly and precisely and demonstrate how we would use the software to strategically plan works, making use of all available data to deliver better outcomes for the road network and the greater community.”

Fulton Hogan, a specialist with more than eighty years’ experience in the transport infrastructure sector, was awarded two Maintenance Alliance Contracts by VicRoads. Covering the Eastern and South Western Region, Fulton Hogan will deliver a complete range of maintenance services across the highways realm for an initial period of five years, with a possible extension of an additional five years. Yotta Australia supported Fulton Hogan throughout the bid process, using Horizons to demonstrate different scenarios and options available as part of the tender offering.

Horizons, a visualised asset management platform, was launched in the Australia New Zealand region in early 2015. Already established in the UK and Europe, Horizons is a cloud based solution designed to make it easier for asset managers to visualise, manage and optimise all their asset management strategies and records in a unique and effective way. Since launching to market in 2012, Horizons has revolutionised asset management across a range of applications and is now used in the UK by around 50 local authorities in addition to service partners and maintenance contractors.

Contacts:
Shivani Prashar
Email Contact
+44 (0)1926 319 613
www.yotta.co.uk

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Yotta Navigates Bournemouth’s Drive to Digitalisation

A range of software and support services from Yotta is supporting the UK’s Bournemouth Borough Council in its drive towards digitalisation. In a coordinated upgrade programme, Bournemouth has moved both its Mayrise Waste and Highways software to a hosted solution. The Council has also introduced mobile working and integrated the back office systems with front office solutions, including its CRM and website. This programme of improvements is designed to improve customer service, increase operational efficiencies and realise cost savings.



“A review of existing IT infrastructure and current working practices identified a number of areas for potential improvement,” commented Jane A’Court, Business Development and Accounts Manager at Bournemouth Borough Council. “By moving our Mayrise software to the online service, we have been able to benefit from the latest software upgrades as well as Yotta’s excellent support service. In addition, the hosted software will also be able to integrate with our CRM function, giving residents 24/7 access to information and the ability to report issues and log requests.



“The introduction of mobile working for Highways Inspectors is already improving the operational efficiency of planned inspections and ad-hoc reports. Using Wi-Fi and 3G enabled devices with mapping, Inspectors can receive daily inspection routines, file completed reports and respond to requests from the public without having to return to the office.”



Bournemouth Borough Council is a long term user of Yotta’s Mayrise software to support the delivery of both domestic and commercial waste and highway services. The recent move to online versions of the Mayrise systems has enabled the Council to benefit from recent software upgrades as well as the improved reliability and security of the hosted solutions. The use of cloud based software has also facilitated the integration of the back office systems with frontline customer support software, improving customer service levels.



Highways Inspectors armed with Honeywell Dolphin devices are also benefiting from the recent programme of upgrades. Using a combination of both Wi-Fi and 3G, they automatically receive the daily inspection routines direct to their handhelds, together with reports received from members of the public and other Council staff. Completed inspection reports can be automatically filed to the back office system, where the results are logged and works orders raised. Council Pest Controllers have also benefited from mobile working with increased efficiencies enabling more jobs to be completed and therefore more income for the Council. Furthermore, the introduction of mobile working in general has realised a 15 percent reduction in office space required by staff now working in the field.

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